Your DMs are a pipeline. Automate them.
Comments and story replies are buying signals. Insta responds in seconds, qualifies interest, and routes the good ones to your team.
💌 Capability
DM automation
Auto-reply to DMs and story responses with on-brand messages that move the conversation forward.
- Instant DM auto-replies
- Story-reply triggers
- On-brand, rule-based responses
💌
💭 Capability
Comment-to-DM
Turn comments on your posts into private conversations automatically.
- Keyword-triggered replies
- Public comment + private DM
- Capture leads from every post
💭
🔗 Capability
One view with everything
Instagram threads sit alongside WhatsApp and web chat in the Convo360 inbox.
- Unified Convo360 inbox
- Hand-off to human or AI agent
- Lead capture & tagging
🔗
Answers
Convo360 Insta — FAQ
Yes — Insta automates DMs, story replies and comment-to-DM journeys with on-brand responses.
Yes. Instagram threads appear in the same Convo360 inbox as WhatsApp and web chat.
Absolutely — automation handles the first touch and hands off to a human or AI agent when needed.